Our focus is whether the customer is satisfied or dissatisfied, so please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase. The provided reasons should be genuine and proved after investigation. For cancellations or refund please contact us via contact us link. Requests received later than 3 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.